All pop-up event sales are FINAL.
No Exceptions.
Please note: Orders CANNOT be cancelled after checkout.
Online orders - Cowgirls & City Chics will gladly accept returns within 7 days of fulfillment for store credit only.
Customer is responsible for return shipping
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Smoke, pet hair & perfume free.
Shoes must be in the original box, unused and clean! - DO NOT tape the return label to the shoe box
If you wish to return something and you meet the requirements above, please email cowgirlscitychics@gmail.com to receive your return authorization.
Returns are accepted for store credit only. Credit expires after one year
Damages and issues *Claim must be made within 24 hours of delivery*
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items cannot be returned:
Please get in touch if you have questions or concerns about your specific item.
Please note: Orders CANNOT be cancelled after checkout.
